Customer service teams are often the first point of call for your customers. Armed with tools like Zendesk, Salesforce, HubSpot, Kustomer, and more, they’re on the front lines, tackling order disputes, service issues, inquiries, and account updates. Beyond that, they also play a vital role in upholding cybersecurity. While they’re certainly not expected to find […]
Data security news & resources
In January of this year, the personal data of over 2 million Aflac life insurance and Zurich auto insurance policyholders ended up on the dark web. How? Because hackers used a contractor’s stolen credentials to break into a cloud server used for marketing purposes. The information stolen included policyholder names, ages, genders, insurance data, coverage […]
It’s no secret that the healthcare sector is a prime target for cyber-attacks. Research shows healthcare organizations in the US experienced 1,426 attacks per week in 2022 – up 60% from the year before. But while healthcare companies spend their limited resources and time shielding patient health information (PHI) from external threats, they forget that […]
The Consumer Financial Protection Bureau (CFPB) is in the hot seat this week after it came to light an employee forwarded the sensitive data of over 250,000 consumers to their personal email account. But this wasn’t just an isolated incident. The employee responsible exfiltrated sensitive information numerous times, sending over 60 emails to his personal […]
What must companies disclose to the Securities and Exchange Commission (SEC) in the event of a data breach?
Over the past 18 months, the Securities and Exchange Commission (SEC) has levied an onslaught of fines against public companies for inadequate disclosures of cybersecurity issues. In the latter half of 2021, British company Pearson agreed to pay $1 million, while First American Financial agreed to a settlement of $500,000. Then, just last week, the […]
Software-as-a-service (SaaS) platforms are wonderful for boosting employee productivity and collaboration. Apps like Slack, Microsoft Teams and Google Workspace are essentially a prerequisite in the modern workplace, facilitating remote and hybrid work setups, while empowering employees to enhance efficiency. However, while executives and employees love SaaS, security teams often have a different opinion. These apps […]
What is the difference between SaaS security posture management (SSPM) vs cloud data loss prevention (DLP)?
So, you want to secure your SaaS apps. You’ve realized that Slack and Teams are a potent source of data leakage and you’re increasingly worried about the threat of credentials compromise. Chances are, you’ve taken to the web to look for a security solution to solve all your SaaS woes, only to end your search […]
News just in! Reddit, the hugely popular social news website and forum, has suffered a data breach. How did it happen? What did hackers steal? Should you be worried? We’ll answer all that and more below. Let’s dive in. How did the Reddit breach happen? As with many breaches these days, the Reddit incident has […]
Human error and negligence are among the top causes of data breaches and leaks today. Most organizations have cybersecurity awareness initiatives in place, but these programs fail to drive impactful, long-term change. Why? Well, research shows it’s probably because your people haven’t been given the right ‘nudge.’ Cybersecurity through the eyes of psychology Five years […]
What do Uber, LastPass and Marriott have in common? They all suffered pretty huge cloud data breaches in 2022. Read on to discover how these incidents–and more–happened, and how you can stop the same thing from happening to your organization. Uber How it happened On 15th September 2022, Uber employees received a Slack message from […]
Zero trust. You know it’s important. You know you want to implement it in your organization. And you know it could make Slack way more secure – especially given the recent Uber breach! But there’s a problem. Moving from concept to reality is proving mighty difficult. You’re not alone. 96% of security decision-makers state that […]