Reduce sensitive data exposure in Salesforce
Automatically detect and protect sensitive data and credentials shared by customers in your Salesforce ticketing system. Go beyond traditional data loss prevention (DLP) with customizable workflows based on your organization’s unique needs.
How it works?
- Agentless
- 15-minute installation
- 40+ languages and 100+ global IDs supported
- Private VPC installation
- Automatically detects and remediates data risks
- Flexible, frictionless agent workflows
Full Life cycle management of Customer Information in Salesforce
Delivering best-in-class customer services means sensitive data often ends up in your Salesforce without your knowledge. Polymer provides a complete solution, automatically managing sensitive data in real-time across your entire team. Customizable workflows allow your agents to continue serving customers without friction.
Observability
- Data Maps & Classifications
- Real time monitoring of all message and file exchanges for sensitive data leakage
- Historic scans across all Salesforce Tickets
DLP
- Inline Redaction of sensitive items in attachments and messages
- Option to automatically Quarantine or Delete messages
- Set up remediation rules based on Ticket Status
- Full Audit of Data Lifecycle
Human Risk Management
- Point of violation nudges with inbuilt Salesforce app for agents
- Risk Scoring
- Privilege Agents can be set up based on geography, group, title etc.
- Privilege employee can override DLP rules
Discover
Secure
Learn
AI-powered data security with active learning
Secure single-tenant hosting
HAR File credentials scan & redaction
Seamless integration with legacy DLP
Unparalleled cross-cloud visibility
Pre-built data governance templates (e.g. HIPAA, PCI, SOC 2)
Automatic detection and classification of 250+ data elements
Comprehensive data mapping and reports
Real-time warning and remediation options
Point-of-violation training and nudging
SOC Alerts available in Slack, Teams, SIEM, Email
How we compare?
Feature | Polymer | Competitors |
---|---|---|
Historic scan of all tickets for a comprehensive Risk Assesssment | ||
Historic scan of all tickets for a comprehensive Risk Assesssment | ||
Historic HAR file sniffing and comprehensive credentials discovery and redaction | ||
Historic HAR file sniffing and comprehensive credentials discovery and redaction | ||
Native Agent workflow to remediate or manage sensitive items | ||
Native Agent workflow to remediate or manage sensitive items | ||
Set up DLP rules based on Ticket Status | ||
Set up DLP rules based on Ticket Status | ||
Set up DLP rules based on Agent Group, Location, Access levels | ||
Set up DLP rules based on Agent Group, Location, Access levels | ||
Real time or event based redaction of sensitive items within tickets and attachments | ||
Real time or event based redaction of sensitive items within tickets and attachments | ||
Active Learning for Agents in handling sensitive data | ||
Active Learning for Agents in handling sensitive data | ||
Coverage for over 45 languages and 100+ countries’ global identifiers | ||
Coverage for over 45 languages and 100+ countries’ global identifiers | ||
ISO 27001, CMMC2.0, GLBA, PCI, HIPAA, SOC2 data security controls evidence | ||
ISO 27001, CMMC2.0, GLBA, PCI, HIPAA, SOC2 data security controls evidence |
Sustainable sensitive data management
Data classification
Polymer actively monitors and automatically classifies data that’s important to your organization in real-time as employees work in Salesforce. Reduce false positives with context mapping.
Okta Breach Simulation
Discover and assess impact of HAR files credentials in your ticketing system while retroactively redacting only credentials within HAR attachments
Employee training & nudges
Polymer has point-of-violation warnings within Salesforce to inform employees of policy violations and reduce the occurrence of ongoing risky behavior via active learning.
Historic scans
Polymer provides the ability to scan all Salesforce files historically from inception for a comprehensive risk assessment.
Pre-built data policies
Polymer provides pre-built policy frameworks that can quickly be applied for HIPAA, PCI, SOC 2, CCPA, ISO 27001, CMMC2.0, and GLBA compliance.
Risk scan & scores
Polymer’s risk scanning and scoring help your security team identify and prioritize the Salesforce files and users that pose the greatest risk.
Custom SOC workflows
Polymer gives you the option to monitor and take action on all Salesforce security events
Advanced entity detection
Polymer’s detection engine combines regex and natural language processing (NLP) to improves detection accuracy.
Multi-language support
Polymer identifies sensitive data in 40+ languages, covering global identifiers for 100+ countries.
Polymer provides us with the flexibility to effectively manage compliance and security parameters, offering unparalleled protection of our customer’s PII data.
John Storozuk
Security Partner, ClickUp
Polymer saves us time and money in satisfying our SOC 2 ongoing monitoring and data privacy guidelines.
Michael Cramer
Head of Product, Routefusion
Our prior solution required 8 hours per week of FTE time to manage alerts. With Polymer, we are down to 0.
Mark Magpayo
Sr. Director of Security Operations, Signify Health
Polymer is giving us 99% accuracy in sensitive data found over SaaS.
Dave Bour
Director of IT & Information Security, Medly
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