Payment gateway provider Slim CD has revealed a significant data breach affecting approximately 1.7 million people, compromising sensitive credit card and personal information.
In a letter sent to affected clients, Slim CD admitted that cybercriminals had access to its network for an extended period, spanning from August 2023 until June 2024. This means that hackers operated undetected for nearly a year, raising concerns over the company’s security measures and the potential impact on those whose data was exposed.
Here’s what we know so far.
Slim CD data breach: Timeline
First off, who exactly is Slim CD? In simple terms, it’s a payment gateway provider, facilitating businesses in accepting electronic and card payments through web-based terminals, mobile apps, or desktop platforms.
Now, let’s dive into the breach itself. Alarm bells rang in mid-June this year when Slim CD first detected unauthorized access to its systems. An internal investigation soon uncovered that the breach dated back to August 2023. For nearly a year, hackers had been roaming through the company’s network unnoticed.
The good news, if there is any in such cases, is that the window in which hackers could actually view or steal credit card information was limited. According to a notification sent to affected customers, the breach only allowed access to sensitive credit card details between June 14 and June 15, 2024.
Here’s how the company framed it: “The investigation identified unauthorized system access between August 17, 2023, and June 15, 2024. That access may have enabled an unauthorized actor to view or obtain certain credit card information between June 14, 2024, and June 15, 2024.”
So, what exactly was stolen? According to Slim CD, full names, physical addresses, credit card numbers, and expiration dates were exposed. However, there’s a silver lining: the card verification codes (CVVs) weren’t part of the data haul, which could limit the damage.
What to do
The fact that no CVVs or card verification numbers were stolen offers some reassurance—though only to a point. Without these security details, it’s harder for criminals to carry out credit card fraud. However, there’s still the possibility that they could source this information elsewhere to make unauthorized transactions.
For those affected by the breach, here are some urgent steps to consider:
- Contact your bank or card provider: If you suspect your card details were compromised, reach out to your bank or credit card company immediately to request a replacement card.
- Monitor your financial accounts: Keep a close eye on your accounts for any signs of fraud, from unauthorized transactions to more subtle changes in your personal information.
- Sign up for credit monitoring services: If you haven’t done so already, enrolling in a credit monitoring service is a wise move. It will help track your credit report for any suspicious activity, like new accounts being opened in your name, and can aid in early detection of identity theft.
Lessons learned
The Slim CD breach underscores a chilling reality: cybercriminals are increasingly willing to invest time and patience to access sensitive information. While data breaches are often perceived as sudden, high-impact incidents, they can also be incredibly stealthy, remaining undetected for months—or even years.
This incident serves as a crucial reminder that no organization is immune to such threats. The absence of immediate warning signs doesn’t mean your network is secure from potential intrusions.
To defend against such stealthy attacks and catch them before they escalate, implementing robust security measures is essential. Here’s what to implement:
- AI-based data loss prevention: Intelligent DLP tools use mechanisms like AI and machine learning to protect data holistically. They look at the user and the data access request, and weigh up the authenticity of the request based on factor’s like the user’s behavior, they’re location and so forth.
- Zero trust: Set a goal to configure all of your security architecture to work in line with the principles of zero trust architecture. This will stop malicious actors should they manage to infiltrate your network.
Focus on the cloud: Perimeter based security is just as a foundation in the cloud-first world. Your focus should be on protecting data and user access in cloud applications like Microsoft Teams, Slack and so forth.